Cross-Border Package Shipping Service

Send packages worldwide from China with our effortless cross-border shipping services! Begin shipping now!

Your Reliable Partner for Cross-Border Package Shipping

Our team is dedicated to securing the optimal shipping solution and rates for you; with highly competitive pricing, expanding your business has never been easier.

Economy Cross-Border Shipping

Ideal for non-urgent deliveries, it’s cost-effective and arrives within 15-25 days.

Standard Cross-Border Shipping

Perfect for less time-sensitive shipments, it’s economical and arrives within 10-15 days.

Premium Cross-Border Shipping

Excellent for urgent shipments, it’s dependable and ensures delivery within 5-10 days.

Bulk Cross-Border Shipping Service

The ideal solution for bulk shipments, tailored to meet your specific requirements.

What makes our cross-border package shipping service from China the right choice?

We simplify global shipping with cost-effective solutions. From sourcing or collecting orders from your suppliers to picking, packing, consolidating, shipping, tracking, customs clearance, and final delivery to your doorstep—we handle it all.

Comprehensive Service Coverage

We provide a variety of cross-border shipping solutions: Economy, Standard, Premium, and Bulk.

Global Expertise

With years of experience in international shipping, we have in-depth knowledge of the best routes, local regulations, and customs procedures.

Strong Logistics Network

We collaborate with leading carriers and customs brokers to guarantee a seamless shipping process.

Worldwide Coverage

Our broad network enables you to ship packages globally from China.

Reliable Customer Support

We are always available to address your inquiries, assist you, and provide updates on the status of your cargo shipment.

Competitive Pricing

Our strong industry relationships and large volume enable us to offer unbeatable rates while maintaining excellent service.

End-to-End Service

We manage every stage of the truck freight process to ensure a seamless shipping experience from China to your warehouse.

Compliance and Security

We’ve established solid partnerships with leading airlines, airports, and logistics companies in China, ensuring you receive more competitive rates and priority space for your shipments.

Tailored Solutions

Our team is eager to develop tailored solutions that suit your specific requirements and budget.

Cross Border Parcel Knowledge Corner

What is Cross-Border Parcel Delivery?

Cross-border parcel delivery is a service that facilitates the shipping of goods and packages from China to other countries. This shipping method is popular for e-commerce and international trade, and is commonly used by consumers to send items globally.

Importance for International Buyers Importing from China:

If you are an international buyer sourcing products from China, here’s why Chinese imports are vital:

  • Effortless Customs Clearance: Leave the customs process to the shipping company. With cross-border deliveries, the carrier manages all customs duties, relieving you of the stress.

  • Robust Shipping Infrastructure: China’s extensive production network is backed by numerous shipping companies, ensuring a broad range of shipping choices. This extensive infrastructure ensures smooth and efficient shipping.

  • Variety of Shipping Options: Whether by rail, air, or sea freight, you can choose from a wide array of shipping methods. Customize the option that best suits your needs.

  • Competitive Pricing: With a large number of shipping companies in operation, competition drives down prices, ensuring you save money when shipping cross-border.

How Does it Differ from Standard International Shipping?

Cross-border shipments differ significantly from traditional international shipping in several ways:

  • Quantity and Customization: Cross-border shipments are typically smaller and more customized, while standard international shipping often handles larger quantities of goods.

  • Cost Structure: Cross-border shipping tends to be more affordable compared to standard international delivery, which often involves higher taxes and fees.

  • Speed: Cross-border shipments are generally slower than standard international shipping, which is often faster.

  • Comprehensive Services: Cross-border services offer end-to-end solutions, including customs clearance. Standard international shipping often requires multiple steps for customs processing and delivery.

Types of Products for Cross-Border Parcel Delivery

When shipping from China, there is a list of products categorized as prohibited, allowed, and restricted. Here, we have detailed each of these categories for your convenience.

Products Permitted for Cross-Border Shipments
China allows a wide variety of products for eCommerce shipments. These may include electronics, clothing, household items, and more.

Explore the complete list of permitted products from China:

  • Electronics: Smartphones, tablets, and accessories.
  • Clothing & Fashion Items: Apparel, footwear, jewelry, and accessories.
  • Household Goods: Kitchen appliances, home décor, and furniture.
  • Toys & Games: Children’s toys, board games, and hobby products.
  • Books & Stationery: Printed materials and office supplies.
  • Health & Beauty Products: Skincare, cosmetics, and personal care items.
  • Consumer Gadgets: Smart devices, fitness trackers, and headphones.

Products with Shipping Restrictions
Certain items require special handling due to their hazardous nature. Additional protective measures are needed for these products during transit.

Restricted items include:

  • Lithium Batteries
  • Perishable items (e.g., food)
  • Medicines
  • Fragile items (e.g., glassware, ceramics)
  • Valuable items (e.g., jewelry, luxury goods)

Products Typically Banned from Shipment
China’s import regulations prohibit the shipment of specific products, such as explosives, weapons, and illegal substances. The prohibited items include:

  • Hazardous Materials: Explosives, flammable liquids, toxic chemicals, and radioactive materials.
  • Weapons and Ammunition: Firearms, knives, and related ammunition.
  • Illegal Drugs and Substances: Narcotics and certain chemicals.
  • Animal Products: Items made from endangered species (e.g., ivory, fur).
  • Cultural Artifacts

Weight and Size Restrictions
Each shipping company has specific weight and size limitations for products. Here are general guidelines:

  • The maximum weight typically should not exceed 70 kg, although some companies may accept packages starting from 15 kg or more.
  • Maximum dimensions must usually comply with the following criteria:
    • Length: 150 cm
    • Width: 150 cm
    • Height: 150 cm

Before selecting a shipping provider, confirm these limitations with the carrier to ensure your shipment complies with their requirements.

Foreign buyers often turn to China for shipments but are curious about the key advantages. Here’s an overview of the major benefits:

Cost Efficiency
Firstly, shipping costs are relatively low. You can save a significant amount with each delivery. For example, shipping a small 2kg parcel from China to the US can cost around $15-20. However, using express courier services can increase the price by up to 300%, bringing the cost to $45-$60. This cost-saving potential is especially appealing to international buyers aiming to maximize profits.

Additionally, shipping multiple packages is easy. By consolidating orders into a single shipment, you can avoid extra charges and streamline the process.

Access to a Broader Range of Products
China serves as the global manufacturing hub, exporting billions of dollars worth of goods every year. With such extensive production, buyers have access to:

  • A wide variety of products
  • Unique inventory
  • Direct-to-consumer access

Simplified Customs Procedures
If customs clearance and related issues worry you, don’t fret! The service provider takes care of the entire customs process:

  • Prepaid Duties and Taxes: Some carriers allow customers to pay customs duties upfront, ensuring no additional costs at the border.
  • Simple Documentation: The shipping company manages all necessary documentation, making the process straightforward and hassle-free.
  • Expedited Clearance: Since the provider handles everything, you can expect quicker customs clearance.

Real-Time Tracking Capabilities
Shipments are fast, and tracking your orders adds another layer of reliability. With your tracking ID, you can instantly monitor the status of your shipments and receive real-time updates, giving you peace of mind throughout the process.

  • Cross-border shipments offer much lower costs compared to traditional shipping methods, making it a valuable choice for e-commerce buyers.

    Side-by-side comparison with DHL, UPS, TNT, and EMS. Examine the shipping costs from DHL, UPS, TNT, and EMS, and compare them with cross-border parcel delivery.

    What do you discover?

    Significant differences exist between these services and cross-border shipments. Below is a detailed comparison of the delivery services:

Price variations based on package size and weight. Cross-border shipments offer more budget-friendly rates for small to medium-sized packages. Additionally, consolidating shipments can lead to further cost savings.

Check out the detailed comparison!

Comparison of delivery times. USPS or DHL shipping may deliver faster than cross-border shipping. These international services typically take less than a week, while cross-border shipments generally take over a week to complete.

Here’s the detailed comparison:

Service area coverage. There are some restrictions on the service coverage areas. For instance, USPS delivers to over 220 countries, while cross-border shipments may reach up to 150 countries, depending on the availability of your chosen service provider to deliver to those regions.

Shipping freight involves various delivery charges, which may include hidden fees and bulk shipping discounts.

What is the cost? Cross-border parcel delivery has a range of pricing structures. Major carriers such as USPS, UPS, and FedEx offer different rates.

For small packages, the cost is relatively low, ranging from $15-$20. For medium to large parcels, cross-border shipping tends to be more affordable than traditional services, with rates ranging from $3 to $10 per kilogram.

Hidden charges to be aware of. Some products have fixed shipping fees, but if special handling or extra care is required, additional costs may apply. Here’s an overview of potential hidden fees:

Customs Duties and Taxes: These are common hidden charges that may not be included in the initial quote. Some carriers prepay them, but if not, they will need to be paid upon delivery. Fuel Surcharges: These are influenced by fluctuating fuel prices, which can cause shipping costs to rise or fall. Remote Area Delivery Charges: Shipping to remote locations can incur higher costs, so be prepared for extra fees based on the destination. Special Handling Fees: Fragile or hazardous goods may require special care, resulting in additional charges for handling. Tips for lowering shipping expenses. Want to reduce shipping costs? Here are some strategies to help:

Consolidate Shipments: Instead of paying for multiple shipments, combine them into one. This will help you save on shipping fees. Prepay Duties and Taxes: To avoid unexpected costs, consider paying your customs fees in advance through your carrier. Use Discounted Shipping Services: Compare providers to find the best rates and select those that offer discounts. Choose Economy Shipping: If your shipment isn’t urgent, opt for economy shipping, which is typically more affordable. Bulk Shipping Discounts: Shipping multiple small parcels can be costly. Instead, inquire about bulk rates from your carrier. Larger shipments (e.g., 50kg) often qualify for discounts of 20-30%.

The most affordable way to ship a small parcel. Cross-border shipping offers the lowest prices for sending products to distant locations. For example, a 2kg package may cost $15-$20 to ship with a cross-border service, whereas FedEx might charge up to $60, depending on the location and options.

Cross-border shipments are frequently used for eCommerce purchases on platforms such as Alibaba or AliExpress. Here’s a breakdown of the entire delivery process in several key steps:

Step 1: Placing an Order
The journey starts when you place an order, involving several important steps:

  • Selecting Products: Browse platforms like Alibaba to find various products and choose the appropriate suppliers.
  • Choosing Cross-Border Parcel Delivery: Before payment, select the cross-border shipping option for your parcels.
  • Carrier Collection: The shipping carrier will gather your orders and confirm their receipt.

Step 2: Order Processing in China
Order processing involves checks and packaging:

  • Order Inspection: The carrier ensures the order is correct and verifies the product details to avoid any confusion.
  • Packaging: Items are packaged in compliance with international shipping standards, ensuring safety and durability.
  • Labeling: Shipping labels are attached for tracking and customs clearance purposes.

Step 3: First-Mile Delivery
This phase starts the physical journey of your parcels:

  • Package Collection: The carrier collects packages from the warehouse or supplier for delivery.
  • Transport to Consolidation Center: Packages are shipped to a consolidation center for grouping multiple orders.
  • Tracking System Entry: Packages are scanned and entered into the tracking system for real-time updates.

Step 4: Consolidation and Sorting
To optimize shipping, orders are consolidated:

  • Grouping by Destination: Packages are sorted according to their destination country or region.
  • Additional Packaging or Labeling: If required, extra packaging and labeling are applied to meet international standards.
  • Preparation of Customs Documentation: Necessary paperwork like packing lists and invoices are organized for customs.

Step 5: Customs Clearance in China
The export customs process ensures smooth delivery:

  • Document Submission: All required export documents are submitted to customs.
  • Inspection of Goods: Customs authorities may inspect the goods to confirm compliance with regulations.
  • Approval for Export: Once cleared, the carrier proceeds with export approval.

Step 6: International Transportation
The product moves internationally:

  • Loading onto Aircraft or Ships: Goods are loaded onto planes or ships for international transit.
  • Transit Through Hubs: Intermediate stops may occur during multi-leg shipments.
  • Tracking Updates: Real-time updates are provided as packages transit through various hubs.

Step 7: Arrival in the Destination Country
At the destination, the process continues:

  • Offloading at Port: Goods are unloaded at the entry port.
  • Transfer to Local Sorting Facility: Items are sent to a local facility for sorting and final address labeling.

Step 8: Customs Clearance at Destination
Import customs clearance is handled according to local rules:

  • Submission of Import Documentation: The necessary import paperwork is submitted for review.
  • Payment of Duties and Taxes: Duties based on the value of the goods are calculated and paid.
  • Possible Additional Inspections: Further checks may be performed at this stage.

Step 9: Domestic Sorting and Processing
The final steps to prepare for delivery:

  • Sorting for Local Delivery: Packages are sorted and labeled for delivery to specific addresses.
  • Assignment to Last-Mile Delivery: The final leg of the journey is handled by local delivery partners.

Step 10: Last-Mile Delivery
The final step of delivering the goods:

  • Delivery to Buyer’s Address: Local carriers transport packages to the buyer’s address.
  • Delivery Attempt and Signature Collection: A signature may be required upon delivery, and multiple attempts will be made if necessary.
  • Alternative Delivery Options: In case of missed delivery, alternative options like pick-up from a local facility are provided.

Step 11: Delivery Confirmation
The final confirmation after delivery:

  • Tracking Status Update: The tracking status is updated to “Delivered.”
  • Notification: Both buyer and seller are notified of the successful delivery.

Step 12: Post-Delivery Support
Support after delivery:

  • Inquiries and Returns: Assistance is provided for any shipping issues or returns, including damaged goods.
  • Undelivered Packages: Returned or undelivered items are managed through local pickup points or returned to the sender.

Selecting the right parcel delivery service is crucial for everyone. But the question is— are we receiving the best service?

Factors to consider:
Consider the pricing models of various services. The best approach is to compare the costs and evaluate the quality of delivery. Opt for the service that guarantees timely deliveries.
Delivery speed. Timely delivery is key for everyone. Choose a company with a proven track record of punctual deliveries.
Do you want a service that is consistently delayed and lacks tracking? Discard such options. Review past customer experiences and choose the most reliable company.
Tracking. Who doesn’t want to monitor their shipments? Choose a service with real-time tracking and verify the notification process for updates.

Tips for assessing various services:
Carefully evaluating and selecting the best service is easy with these tips.

  • Request quotes. Obtain quotes from all shipping providers. Compare them side by side and pick the one that meets your needs.
  • Check customer feedback. Establish benchmarks by reading customer reviews. Look at how other customers have rated their experiences with different services.
  • Review performance. What is the delivery history of the shipping provider? A service with a success rate above 90% is ideal.
  • Assess coverage. Can the shipping provider deliver to your location? Make sure it can reach your address too.

It is essential for users to understand customs rules and regulations. You have obtained the required documents and ensured a smooth border clearance experience.

Common customs issues and how to avoid them.
You may face various customs issues. These include:

Undeclared goods. If certain goods are not declared and proper documents are not available, you will not be able to get customs clearance. Ensure proper documents and declarations are in place.
Prohibited items. Know about prohibited items. Do not ship them. The result will be shipping delays.
Incorrect tariff codes. Using the wrong code will also prevent customs officials from making deliveries. Check the HS code and ensure accuracy.
Know about duties and taxes.
Duties and taxes vary at import borders.

Duties and import taxes. Some countries have implemented VAT. While others offer duty-free imports. Know your destination country. Know the local rules.
Prepaid duties. Know about DDP and DAP. In DDP, duties are prepaid. In DAP, the consumer has to pay at the destination address.
Required documents for a smooth delivery.
There are various standard documents required by customs. Take a look!!

Commercial invoice includes A to Z information about your product. It highlights the buyer, seller, and product details.
Packing list includes product quantity and weight details.
Customs declaration form. This form states the product and purpose of the goods. Customs may also assess if there are some outstanding fees.
Certificate of origin. Trade agreements sometimes require a certificate of origin.

Tracking Your Shipping Cargo: Essential Tools and Techniques

Tracking your shipment is crucial to ensure your products are on their way. With the right tools and resources, monitoring your cargo is both straightforward and effective.

Available Tracking Tools and Technologies

Service providers now offer innovative solutions for real-time shipment tracking. Some commonly used methods include:

  1. Barcode Scanning
    A reliable approach involves tracking orders through barcodes. Each time products arrive at a warehouse, workers scan the barcode to update the shipment’s current location in real-time.

  2. Mobile Apps and Online Portals
    Many companies provide tracking solutions via mobile applications or official websites. These platforms allow users to directly monitor their shipments, providing instant updates and notifications.

What to Do If Your Package Is Delayed or Lost

Experiencing delays or missing packages can be frustrating, but there are actionable steps to resolve such issues effectively:

  1. Contact Your Shipping Provider
    Reach out to the shipping company and explain your concerns. Request their assistance in locating your package and resolving the issue.

  2. File a Claim
    If the shipment is confirmed as lost or damaged, take advantage of any claims policies the provider offers. Filing a claim can help you recover your money or secure compensation.

  3. Coordinate with Customs
    Sometimes, packages are held at customs due to unpaid duties or documentation issues. If this is the case, ensure you pay any necessary fees or provide the required paperwork to release your goods.

Strengthening Communication with Stakeholders

Effective communication can help resolve issues more efficiently. Connect with both the seller and shipping provider for updates and insights.

  • Seller
    Confirm shipping details with the seller, verify the tracking number, and request any additional information related to the shipment.

  • Shipping Provider
    Ask for the estimated delivery timeline and address any problems encountered during transit. Ensure all issues are properly documented for follow-up.

By leveraging these tools, technologies, and strategies, you can ensure smoother shipping experiences and prompt resolutions to any challenges.

Maximize Resources for Safe and Efficient Shipping

Leverage every available resource for your shipments. Embrace advanced tracking techniques to ensure smoother, safer delivery.

Handy Websites and Tools

Numerous platforms provide free, real-time tracking and consolidated shipping details. Here are some useful options:

  1. Rate Comparison Platforms
    These websites act as a hub for comparing international shipping rates. Explore multiple providers to find the most cost-effective option.

  2. Parcel Track
    Streamline your tracking experience by consolidating all shipment details in one app. Track your packages instantly and effortlessly.

  3. Duty Calculator
    Quickly calculate import duties and taxes with just a click, helping you estimate costs accurately before shipping.

Glossary of Essential Shipping Terms

  • HS Code (Harmonized System Code)
    A standardized code used to classify traded products. It determines applicable duties and taxes for imports.

  • Delivered Duty Paid (DDP)
    A term indicating that customs duties and import taxes are prepaid by the seller.

  • Delivered At Place (DAP)
    This term means the buyer is responsible for covering import costs upon delivery.

FAQ: Addressing Common Concerns

Why Are Shipments Delayed?

Shipping delays can occur due to a variety of reasons, including:

  • Customs clearance challenges
  • Errors or incomplete documentation
  • Unfavorable weather conditions
  • High demand during peak seasons

How Can I Lower Shipping Costs?

To minimize expenses, consider these strategies:

  • Obtain quotes from multiple providers and choose the one with competitive pricing.
  • Schedule shipments during off-peak seasons to avoid surcharges.
  • Consolidate shipments to qualify for bulk discounts.

Can I Track My Orders Offline?

Unfortunately, offline tracking isn’t available. However, some service providers offer SMS notifications for tracking updates. For more comprehensive tracking, use apps like ParcelApp or OrderTracker to stay informed.

Joyeux: Your Comprehensive Solution for Small Parcel Delivery

Joyeux provides a seamless, all-in-one platform for managing small parcel shipments. Here’s what you can accomplish with their services:

  • Procure Products
    Source items effortlessly from your desired suppliers.

  • Storage Solutions
    Utilize efficient warehousing facilities to store your goods securely.

  • Combine Shipments
    Consolidate multiple parcels into a single shipment to save time and costs.

  • Deliver Globally
    Ship your packages directly to the destination of your choice.

Track your orders with ease using the provided tracking ID. And the best part? Enjoy reduced rates for cross-border deliveries. Plus, get your customs clearance expedited for faster processing.